Cookie policy

This website www.virginwines.co.uk ("Our Site") uses Cookies. Cookies are little files put on your device to make visits quicker, easier and more relevant. Some cookies are essential for websites to work and others remember things about you to give you a better, more enjoyable experience online. Please read this Cookie Policy carefully and ensure that you understand it. Your acceptance of Our Cookie Policy is deemed to occur if you continue using Our Site. If you do not agree to Our Cookie Policy, please stop using Our Site immediately.

Definitions and interpretation

In this Cookie Policy, unless the context otherwise requires, the following expressions have the following meanings:

"Cookie" means a small file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site;
"Cookie Law" means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003 and of EU Regulation 2016/679 General Data Protection Regulation ("GDPR");
"personal data" means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data, as defined by EU Regulation 2016/679 General Data Protection Regulation ("GDPR");
"We/Us/Our" means Virgin Wine Online Ltd. registered in England & Wales Company No: 03800762, whose registered address is St James' Mill, Whitefriars, Norwich. NR3 1TN.

How does our site use cookies?

Our Site may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our products and services. We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.

By using Our Site, you may also receive certain third party Cookies on your computer or device. Third party Cookies are those placed by websites, services, and/or parties other than Us. Third party Cookies are used on Our Site for analytics and advertising purposes. For more details, please refer to the section below.

All Cookies used by and on Our Site are used in accordance with current Cookie Law. We may use some or all of the following types of Cookie:

What they do

Remember things like products you put in your basket and information you enter in forms such as our checkout. Without these cookies, this information would be lost every time you go to a new page.

If you're signed in to a secure area, like My Virgin Wines, these cookies recognise that you have already signed in. Without them, you'd need to sign in each time you go to a new page.

Our Live Chat and other third party apps on the site will not work without these cookies.

To see a full list of cookies, click here.

What they do

Gives us an overall picture of how people use our website by telling us things like the number of visitors to each page and what people do on that page, like which links they click on.

We use third parties to monitor and measure the performance of our website, for example how long the page took to load.

Please note: Turning off cookies will prevent any future cookies being set. To remove existing cookies you will need to clear the cookies cache in your browser.

To see a full list of cookies, click here.

What they do

They help us decide which of our products and services may be relevant to you.

They help up customise the marketing content you see on websites, apps and social media. And help us measure the performance of our marketing activities. Providers such as Facebook may use these cookies to match your interests and make adverts more relevant on their platform.

They are only set by us or our carefully-selected third parties. These third parties may collect data about you such as your location and IP address.

Please note: Turning off cookies will prevent any future cookies being set. To remove existing cookies you will need to clear the cookies cache in your browser.

To see a full list of cookies, click here.

Manage cookies